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Microsoft Dynamics CRM Project Manager [17321]

A Western Massachusetts-based non-profit seeks a results-driven PM to spearhead their Dynamics CRM implementations. This is a great opportunity to join a social-cultural philanthropic organization serving a great cause!

  • Collaborate with internal clients and external third parties to determine business needs and design functional requirements
  • Manage external third parties such as vendors and sub-contractors, including establishing/maintaining relationships, requesting/evaluating quotes, reviewing/negotiating contracts, and tracking/reporting performance
  • Ensure billing and invoicing accuracy, and document and follow up on disputes as needed
  • Define project scope, goals, and deliverables to support business objectives
  • Plan, track, and delegate responsibilities and allocate resources for projects to ensure timely and on-budget execution
  • Manage multiple project initiatives simultaneously, from inception to end
  • Perform and document custom solution design, testing, installation, implementation, configuration, and end-user training
  • Identify and recommend cost-saving technologies and processes to support and optimize current and future operations
  • 4-6+ years of business analysis and project management experience
  • 2-4+ years of experience managing and supporting full life-cycle Microsoft Dynamics CRM design, implementations, and configurations
  • Experience with data migrations into Dynamics CRM or other business applications
  • Proficient with Microsoft Office suite, particularly Word, Excel, and PowerPoint
  • Strong analytical and troubleshooting skills driven by a logical, methodical approach
  • Excellent interpersonal, communication, and leadership skills
  • Active Project Management Professional (PMP) and/or Microsoft certifications
  • Experience conducting MS SQL Server administration for client installations
  • Certified to deliver projects using the MS Dynamics Sure Step methodology
  • Comprehensive health and medical benefits package including PTO
  • Professional development and career advancement opportunities
  • Company-wide social and community service events

LOCATION: Greater Springfield area of Western MA (Southampton, MA – Holyoke, MA – Ludlow, MA – Chicopee, MA – Springfield, MA – East Longmeadow, MA – Agawam, MA – Southwick, MA – Enfield, CT – Granby, CT – Windsor Locks, CT)

NOTE: All applicants must be authorized to work in the United States without sponsorship of any kind; no H1-B Visa corp-corp sponsorship or transfers offered.

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