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IT Project Manager / Analyst [17303]

Nationwide financial services company seeks an IT Project Manager / Analyst to join the IT Operations team located just outside of Boston!

    ESSENTIAL FUNCTIONS:
  • Audit IT inventory and order, install, configure/modify, and decommission/cancellation of assets and services as needed
  • Assist with ticket system management, escalating incidents to service providers as needed and researching needs as requested to support new implementations and repairs
  • Manage third parties such as vendors and sub-contractors, including establishing/maintaining relationships, requesting/evaluating quotes, reviewing/negotiating contracts, and tracking/reporting performance
  • Create spreadsheet and database tools to track and analyze telecommunication usage, expenses/savings, and other activities for the department
  • Monitor, record, analyze, and report activity trends and results to team and management
  • Ensure billing and invoicing accuracy, and document and follow up on disputes as needed
  • Identify and recommend cost-saving technologies and processes to support and optimize current and future operations
    REQUIREMENTS:
  • 1-3+ years of project management and/or business analysis experience (in the telecommunications, data, or IT services industry a huge plus!)
  • Proficient with Microsoft Office suite, particularly Excel and PowerPoint
  • Knowledge of basic accounting processes and procedures
  • Strong analytical and troubleshooting skills driven by a logical, methodical approach
  • Excellent interpersonal, communication, and leadership skills
    NICE-TO-HAVES:
  • Experience working with telecommunication equipment, carrier services, or related
    BENEFITS INCLUDE:
  • Competitive salary coupled with comprehensive health and medical benefits package
  • Great work-life balance and generous PTO
  • Professional development opportunities

LOCATION: Boston / Cambridge, MA area (Waltham – Belmont – Newton – Watertown – Brookline)

NOTE: Candidates must be authorized to work in the United States without sponsorship of any kind; no H1-B Visa sponsorship or transfers offered.

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